Since, this one lacks structure means that many employees can become confused about their responsibilities. Once this occurs, it can often lead to employee issues, where this confusion can become an issue of contention between the staff and management. As management is telling them to engage in particular activity, yet they don't understand why they are doing such tasks. Over time, this can cause moral to drop as those employees who do not thrive under such a system, begin to lower the overall positive attitude in the work environment. ("Contingency Theory," 2010)
Despite some of the obvious weaknesses, the contingency theory is effective for those organizations that are small. This is because the in formalized structure allows managers / owners the opportunity to adapt to changes that are occurring in real time. Where, they can use their experience and common sense to adjust to various business conditions. As a result, this allows such entities to remain agile for the various situations they will encounter. However, such a structure would work poorly for large organizations. This is because the overall amounts of flexibility, allows managers to have undue amounts of influence on upper management. Once this takes place, it means that the company will see a decrease in productivity. As those ideas, that should never reach the level of upper management are being considered as viable business decisions (no matter how wreck less they may be). ("Contingency Theory," 2010)
Systems Theory
The systems theory is when you are taking a number of different working parts and then organizing them into a complex system. The different parts that are relevant for this particular management theory would include: inputs, outputs, outcomes, feedback and the framework of the system. Inputs would involve everything that is initially going into the production process to include: the various natural resources utilized, people used to produce a particular product / service, technology and money. Outputs is when the various products or services are delivered to the different markets or customers. Outcomes is when the product / service is improving the overall quality of life for the organization / consumers. Feedback is the total amount of information that is received regarding the overall quality of the various products or services produced. This could include everything from consumer opinions to those views about the product / service with regulators. The frame work of the system would include all of the sub-systems that would be used as a part of the production process. The most important element of this management system is that all of the different parts are working simultaneously in conjunction with one another. Where, each part of the production process plays a critical role in supporting the other functions. As a result, many different large entities have found that using such a system allows them to create company wide guidelines. At which point, upper management can most effectively control costs and productivity for a number of locations around the globe. (McNamara, n.d.) For example a large computer manufacturer has operations around the globe ranging from production facilities in China and Mexico to various call centers (at strategic locations). To ensure that productivity remains high at the various locations around the world requires that a structured management system is in place. This will control costs and ensure that the maximum amount of productivity is utilized for each location.
There are number of different strengths that the systems management theory offers to include: structure, control and effective monitoring. Under this theory, everything is highly structured, with clear responsibilities and roles designated. This allows managers at different locations to know what they need to do to achieve their objectives. Once this takes place, it means that the overall levels of productivity will increase, as everyone knows their responsibilities and how to achieve the different production goals. (McNamara, n.d.)
Control is when upper management can be able to monitor what is happening at various locations around the world. This is important because when different issues arise, managers must be able to quickly address various issues that could affect productivity. Such as: if raw material prices were rising dramatically in one country, upper management would be able to see this in real time. This allows managers, to be able to more effectively control their inventories and costs, by monitoring how various internal / external factors could affect an entity. (McNamara, n.d.)
Monitoring is when managers can see what is taking place within the company...
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